Website Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
Assistant Reservation Manager
Company Description
Hotel Overview:
Nestled along the picturesque Arabian Gulf beaches, Mövenpick Hotel Jumeirah Beach is a modern and contemporary 5-star hotel that promises an unparalleled experience of luxury and convenience in the heart of Dubai. With a perfect blend of breathtaking views, exciting dining options, and exceptional recreational facilities, Mövenpick Hotel Jumeirah Beach stands out as a premier destination for travelers seeking an unforgettable stay in this vibrant city.
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference in the local community through our Corporate Social Responsibility activities.
Job Description
What you will be doing:
- Monitor and review inventory and rate control through the use of reports completed in this role – including booking pace, regrets, market segmentation, availability calendar, rate check report and other reports as required
- Coordinate throughout the hotel effective rate and inventory controls, forecasting and market mix management, and other hotel operations responsibilities with the effective use of revenue management.
- To review, in conjunction with the respective Department Head, the current business practices for Rooms, Reservations and identify critical re-enforcement and improvement areas to the hotel.
- Provide support to all departments on the technical aspects of installation, support, maintenance, training, as well as business consulting, change management and business process redesign services, as and when required.
- Gives feedback on developing, implementing and managing rate structures and strategies through market data review and demand analysis.
- Establishes and maintains a filing system for the revenue and reservations department.
- Maintain a consistent focus on improving the overall flow of Reservations operations.
- To lead daily Reservations briefings.
- To drive the performance of the Reservations team members, including completion of performance appraisals, coaching counselling and performance management in conjunction with the Director of Revenue.
Qualifications
Your experience and skills include:
- Minimum 1-2 years’ experience in a similar role in a 5 star hotel.
- Excellent communication and interpersonal skills.
- Team management abilities.
- Ability to motivate the team.
To apply for this job please visit jobs.smartrecruiters.com.