Luxury Retail Sales Associate

About The Closet:

The Closet is a leading luxury e-commerce company specializing in pre-owned luxury. Our mission is to provide our customers with authentic, high-quality luxury items at competitive prices. With a strong commitment to customer satisfaction, we have built a loyal and diverse customer base worldwide. As we continue to grow, we are seeking a highly

organized and detail-oriented Luxury Retail Sales Associate to join our team.

Responsibilities:

• Engage with customers in a friendly and professional manner, understanding their needs and providing personalized assistance.
• Showcase product features and benefits to potential customers, actively promoting sales.
• Maintain a clean and organized store environment, ensuring product displays are appealing and well-presented.
• Handle customer inquiries, resolve complaints, and escalate issues when necessary.
• Collaborate with team members to achieve sales targets and contribute to a positive work atmosphere.
• Ability to manage basic store operations: processing shipment/transfers in a timely manner, merchandising goods on sales floor, maintaining perfect visual standards, aware of inventory/shortage concerns, communicate replenishment needs.
• Schedule flexibility and dependability

Qualifications:.

• Arabic speaking is a plus
• Can join Immediately
• Minimum of 3 years’ experience in Retail is a must
• Preferably with excellent communication skills. (English )
• Strong negotiation skills with the ability to resolve customer’s issues and complaints.
• Excellent Computer Knowledge: Microsoft excel and outlook.
• Preferable excellent oral and written communication skills
• Excellent communication and interpersonal skills.
• Strong persuasive abilities and a customer-centric approach
• Ability to work in a fast-paced environment and adapt to changing circumtances.
• Positive attitude, self-motivated and a team player.

Join Our Team:

If you are passionate about luxury fashion and have a keen eye for detail, we invite you to join our dynamic team at The Closet. We offer opportunities for growth and professional development and a supportive work environment. As an Order Fulfillment Coordinator, you will play a vital role in ensuring seamless order processing and customer satisfaction.

Apply today and be part of our mission to make luxury accessible to all.

How to Apply:

Please submit your resume and a cover letter explaining your relevant experience and why you are interested in joining The Closet.