Customer Success Manager

Full Time Retail / Sales / Marketing
  • Full Time
  • Retail / Sales / Marketing
  • Dubai - United Arab Emirates
  • Attractive Salary AED / Month
  • Salary: Attractive Salary
  • 2+ years of experience in client-facing roles, preferably in consulting or service industries.

Website Farisei Services

At Farisei Services LLC, we specialize in providing comprehensive business setup services in Dubai, including Mainland and Freezone Company Formation, and Offshore Company Setup. With over 6 years of experience, we are dedicated to helping entrepreneurs navigate the complexities of establishing and growing their businesses in the UAE.

Customer Success Manager

Key Responsibilities:

  • Serve as the main point of contact for assigned clients after onboarding.

  • Understand client goals and align them with our service offerings.

  • Ensure timely responses to client inquiries and resolve issues effectively.

  • Collaborate with internal teams to improve client experiences and outcomes.

  • Track customer satisfaction and identify upselling opportunities.

  • Prepare regular reports on client status and feedback.

Requirements:

  • Bachelor’s degree in Business, Marketing, or a related field.

  • 2+ years of experience in client-facing roles, preferably in consulting or service industries.

  • Strong communication, interpersonal, and problem-solving skills.

  • Fluency in English; additional languages (e.g., Arabic, Hindi) are an advantage.

  • Familiarity with CRM software and customer lifecycle management.

To apply for this job please visit farisei.com.

Sharing is Caring: