Airfreight Export Operation Executive

About Us

Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide.
For the better. Together.

.Airfreight Operations Executive is Primarily responsible for ensuring that work instructions issued from the Reporting Line Manager, or higher management are correctly executed and are carried out in line with the company’s policies and procedures. He is responsible to carry out day to day operations work and & customs related activities. The prime responsibility would be to handle the movement of freight in a timely, secure and cost-effective manner to always act with the company’s best interests in mind and uphold the company’s image.

About the Job

• Receive booking details from network and customer service colleagues via mail.
• Opening & Execute job in CW1
• Check invoice, packing list and other documents to export the shipment.
• Coordinate with the airline and arrange for booking of the cargo based on destination and customer expectations.
• Coordinate with the shipper/Customer service team for any discrepancy on shipping documents
• Arrange collection of cargo from shipper’s facility in appropriate vehicle in coordination with the transport vendor or transport team.
• Preparation and execution of the Airway Bill considering the destination country SOP.
• Preparation of customs documents based on invoice and packing list received from shipper.
• Arrange all documents required as per export regulations.
• Arrange all documents required as per the import country regulations.
• Provide the pre alert documents to the network office/ customer service team based along with confirmed flight details.
• Ensure complete documents (as per requirements) and to do the customs clearance.
• Coordinate with Transport Department/Vendors for the Pick up of the Goods from Suppliers
• Ensure that all job files are maintained.
• Relay information to CS/ origin/ Destinations / Customers offices, if shipment not cleared within the required time.
• Coordinate with Internal and external stakeholders, sales and finance to meet operational requirements.
• Resolve issues regarding cargo shortage/ damage/ claims.
• Develop and maintain a healthy relationship with internal and external customers.
• Ensure timely and effective communication takes place within defined time limits.
• Provide necessary information to internal staff.
• Maintain a positive working relationship with in the department & other departments.
• Ensure KPI’s are met and reported on a monthly basis.
• Fulfill any and all other tasks as deemed fit by Management.

About You

• Interpersonal/Communication skills
• Team worker
• Time management skills
• Organizational and planning skills
• Strong problem-solving skills combined with a solution-orientated approach
• A decent understanding of CW1 TMS for associated execution and billing; Prior logistics experience.
• Bachelor’s degree

About our Benefits

• A strong Team Spirit and a lot of fun together.
• A safe, multi-cultural and inclusive environment.
• Individual opportunities for growth and development.

Inklusion und soziale Vielfalt sind fest verankerte Werte in unserer Unternehmenskultur. Unabhängig von Geschlecht, Alter, etwaigen Behinderungen, Religion, ethnischer Herkunft oder sexueller Identität: Wir freuen uns darauf, dich kennenzulernen!

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