Website University Hospital Sharjah
The University Hospital of Sharjah (UHS) is located adjacent to the sprawling campus of University of Sharjah. The prestigious, world-class Hospital is synonymous with commitment, care and impeccable services it offers to the patients. We are one of the best hospitals in the region.
Application Analyst
Date: 5 Oct 2023
Location: Sharjah, AE
Company: University Hospital Sharjah
Position Summary
- Provide first line of support and troubleshooting for issues related to application.
- Provide applications support and guidance to users.
- Participate in the implementation of information system/s.
Test any configuration, customization or update of hospital information systems. - Conduct customer-oriented training workshops.
- Test applications and applications’ updates and releases before general release to end users.
- Maintain current and complete documentation for applications.
- Ensure customer satisfaction through effective written and oral communications.
Summary of Main Duties
- Administer, troubleshoot and update information systems/applications.
- Provide on-demand online training material to enhance user’s utilization of IT systems.
- Stay up to date with technological trends related to hospital IT environment.
- Provide services in a customer-friendly approach.
- Participate actively in the quality improvement program of the department/unit.
Perform other related duties as assigned
Responsibilities
- Train end users on related software applications.
- Research, identify, and utilize new related applications.
- Participate in system analysis efforts and requirement gathering.
- Stay up to date with technological trends related to hospital IT environment and recent development technology.
Develop and modify applications reports and queries as the work needs.
Position Requirements/Qualifications
- Bachelor degree/Diploma in computer science or related field.
- A minimum of 2 years of experience in supporting hospitals information systems.
- Demonstrated understanding and experience with the implementation and management of hospital information systems.
- Understanding of hospital business processes, issues and practices.
- Understanding of information systems.
- Ability to articulate facts and ideas clearly and concisely.
- Intersystem – Trakcare experience is must.
Position criteria Other Skills/Abilities
- Preferably has a solid understanding of hospital business processes, issues and practices.
- Preferably has knowledge in one or more of the following applications: supply chain, finance, human resources and payroll, electronic patient record, patient administration system, outpatient /inpatient management, radiology information system, laboratory information system, pharmacy management, and/or patient billing.
- At least 1 year experience in script writing.
Ability to assess end users’ needs and identify opportunities for improvement.
To apply for this job please visit careers.uhs.ae.