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Website Farah Experiences
Farah Experiences LLC was established in 2008 to deliver unique, world-class entertainment experiences in the United Arab Emirates’ capital, Abu Dhabi. Today, the company operates three award-winning theme parks:Ferrari World Abu Dhabi, the world’s first Ferrari-branded theme park and Yas Waterworld, the UAE’s unique Emirati waterpark and Warner Bros. WorldTM Abu Dhabi, the world’s first-ever Warner Bros. branded indoor theme park.Farah Experiences LLC was established in 2008 to deliver unique, world-class entertainment experiences in the United Arab Emirates’ capital, Abu Dhabi. Today, the company operates three award-winning theme parks:Ferrari World Abu Dhabi, the world’s first Ferrari-branded theme park and Yas Waterworld, the UAE’s unique Emirati waterpark and Warner Bros. World TM Abu Dhabi, the world’s first-ever Warner Bros. branded indoor theme park.
Application Support Manager (Maximo/Kronos)
Job Description
Job Scope:
- Supporting the user community which also includes scheduled training on applications to the user community
- Responsible for configuring / customizing Maximo application as required
- Responsible for configuring Kronos application as per HR Policies
- Responsible for application testing and driving UAT sessions for Maximo and Kronos
- Reviews current status of system applications and prepares recommendations for systems improvements
- Performs system administration activities, which includes coordinating and managing the installation/patches, and configuration of Kronos devices, software and related application software upgrades
- To provide Application services in the form of: Assisting End user community at 1st level
- Ability to manipulate, extract and validate data to create all necessary reports as required. Utilizing of reporting tool: IBM-BIRT Designing & maintaining workflows in line with the delegation of authority
- Designing & maintaining Start Centers, KPI’s, Dash Boards and Work flows
- Managing user accounts related to Maximo Kronos application (and the associated security roles)
- Managing Web Sphere (for Maximo) and JBoss (for Kronos) Application Servers
- Ensuring that provided data is uploaded to the repository accurately
- Conducting day-to-day administration in Maximo and Kronos applications
- Participating and assisting requirements gathering related to Maximo and Kronos applications
- Supporting a variety of interfaces Maximo-Oracle, Maximo-MSAD, Maximo Integration Framework (MIF), Kronos-Oracle Troubleshoot and fix
- Responsible for escalation to the technical team for infrastructure or database support/issues
- Responsible for escalation to the application manager
As an ideal candidate, you will need to have:
Essential:
- IBM Certified Professional
- 3 years’ experience
- Troubleshooting skills
- Strong customer management skills
Desirable:
- Kronos or Any related payroll management system
- Bachelor of Computer Science
- Oracle / SQL Database Administration
- 3 years’ experience in Maximo in the Leisure Industry
- Project Management skills
- Change Management skills
- Training skills
To apply for this job please visit enpk.fa.em8.oraclecloud.com.