Website Emirates NBD
Emirates NBD, the leading banking group in the region was formed on 16th of October 2007 when the shares of Emirates NBD were officially listed on the Dubai Financial Market (DFM). The Emirates NBD 2007 merger between Emirates Bank International (EBI) and the National Bank of Dubai (NBD), became a regional consolidation blueprint for the banking and finance sector as it combined the second and fourth largest banks in the United Arab Emirates (UAE) to form a banking champion with the largest asset base in the GCC region summing up to AED 281.6 billion as at 31st December 2009, capable of delivering enhanced value across corporate, retail, Islamic and investment banking throughout the Gulf Cooperation Council (GCC) region
Area Manager – Executive Priority Banking
JOB DESCRIPTION
Job Purpose
The incumbent will be responsible for handling a geographical area including clusters. The duties will include managing overall profitability of the area including meeting budgeted business volumes and P&L targets. Should be able to handle an overall team of 30-40 RMs and provide guidance and support to Unit Managers to achieve desired results.
Main Tasks
- Responsible for area wide revenue and P&L targets, and other key KPIs, ie Proactive calling, cross sell ratio.
– Monitor level of activity of RMs within each area through review
i. Financial dashboard deposit, investments, etc
ii. Non-financial (NTB, cross sell, proactive calling)
- Design and execute sales and marketing plan specific to each micro market in order to achieve revenue target
- Work with other departments to leverage opportunities within other segments, ie. Private Banking, SME, RM Retail, Corporate Banking, Brokerage.
- Ensure first 100 customers within each area are personally known and have been visited within the past 12 months at least one by AM.
- To be fully aware of all policies relating to operational risk, sales processes, credit policy etc and comply with the same
- To safeguard the reputation of Emirates NBD by employing best practices and acting in a professional manner at all times
- To have full awareness of all policies and procedures issued in relation to credit lending, money laundering prevention and KYC
- Take an active part in development of the team of RMs and Unit Managers within the assigned area.
– On the job coaching and feedback sessions for RMs and Unit Managers.
– Structured workshop for new recruits on
– Basic Priority Banking offering
– Sales pitch and closing deals (role modeling)
- Recruitment of CSRs and RMs into the team and take active part in promotion of CSRs and RMs through their career program plan.
– develop interview techniques to assess external and internal candidates.
– Shortlist AMs ready for promotion to Sr. RM and UM role, Private Banking
– Shortlist CSRs for AM role
- Provide the ‘Product Development’ team with customer’s feedback/ suggestions thereby contributing to a competitive product offering
- Capacity Planning – proactively review the capacity plan within the area and make recommendations on the number of RMs / CSRs required within each area
To apply for this job please visit fa-evlo-saasfaprod1.fa.ocs.oraclecloud.com.