Associate Data Analyst – Operations

Associate Data Analyst – Operations

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

What you’ll be doing

The candidate will be responsible in collecting, processing, and analyzing data to provide valuable insights and support data-driven decision-making to improve operational efficiency and reduce costs in store operations.

He/She will also support the budgeting, financial planning, cost control and any other ad-hoc analysis for retail store operations function. Your responsibilities will include (but are not limited to):

● Perform thorough data analysis on the performance across the different store operational processes and procedures to identify trends, improvements and opportunity areas

● Identify and define the relevant KPIs and metrics for the business

● Develop interactive and meaningful dashboards and reports using data visualization tools (Looker, Power BI)

● Maintain and enhance the dashboards regularly as per business requirements

● Interpret the data findings, communicate with stakeholders effectively and present the results of the analysis with strong story telling

● Collaborate with other functions, i.e Data, Tech, Supply Chain, Customer, Finance, etc, to work together towards similar business goals

● Stay up-to-date with industry trends and best practices in data analysis and visualization

● Work in a collaborative way, sharing and caring for the rest of your team members

What you’ll need to succeed

Basic Qualifications (you need most of these to succeed in this role):

• B.S. in Mathematics, Data Science, Statistics, Computer Science, Economics, Finance, or any similar quantitative field

• 1 year of practical experience performing analysis and presenting the results effectively to business stakeholders.

• Data Visualization skills in Power Bi and Looker

• Strong Analytical skills

• Advanced experience in Excel

• Intermediate experience with other MS Office products.

Preferred Qualifications (it would be helpful if you also had these):

• Strong fundamentals in problem solving, algorithm design and complexity analysis

• Superior verbal and written communication and presentation skills, ability to convey rigorous mathematical concepts and considerations to non-experts.