Client Records Administrator

Administration Full Time

Website CAE

CAE is a high technology company, at the leading edge of digital immersion, providing solutions to make the world a safer place. Backed by a record of more than 70 years of industry firsts, we continue to reimagine the customer experience and revolutionize training and operational support solutions in civil aviation, defence and security, and healthcare. We are the partner of choice to customers worldwide who operate in complex, high-stakes and largely regulated environments, where successful outcomes are critical. Testament to our customers’ ongoing needs for our solutions, over 60 percent of CAE’s revenue is recurring in nature. We have the broadest global presence in our industry, with approximately 10,000 employees, 160 sites and training locations in over 35 countries.

Client Records Administrator

Role and Responsibilities

Administrative Tasks

  • Understand and collect prerequisites for crew’s training on all fleets which involve coordination & follow up with all the account executives; both locally and globally
  • Prepare client records/check forms and place in the files (Client Records need to be typed out/ needs to make sure latest check forms are used from the Authority website.
  • Lead the quality check in or audit client records post completion of training
  • Prepares training completion certificates and obtain signatures by Head of Training/Training Manager
  • Places orders for training manuals, documentation and e-learning modules.
  • Invigilate the Aircraft Type Rating Course exams in the Computer Based Exam Room; as assigned

Coordination Tasks

  • Coordinates with training manager for all client training requirements, documentation, and follow up for training related issues.
  • Coordinate with regulatory personnel for specific training and their compliance requirements.


  • Ensure that all instructors are filling the client records properly and according to the standards of the authority
  • Checkin of FAA clients for TSA clearance
  • Assisting the clients and Instructors/Examiners with creating and supporting IACRA and other NAA.

Position Type


CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

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