Global Travel Services Operations Support

Administration Full Time Hospitality / Food & Restaurant
  • Administration
  • Full Time
  • Hospitality / Food & Restaurant
  • United Arab Emirates
  • Attractive Salary AED / Month
  • Salary: Attractive Salary

Website Wood Plc

Wood provides performance-driven solutions throughout the asset life cycle, from concept to decommissioning across a broad range of industrial markets, including the upstream, midstream and downstream oil & gas, power & process, environment and infrastructure, renewables, mining and general industrial sectors.

Global Travel Services Operations Support

Job Description

Wood is recruiting for a Global Travel Services Operations Support Coordinator.  This role will be working as part of the Global Travel Services team and reporting into the Global Operations Manager, to deliver high standards of service to internal stakeholders ensuring best in class global travel services.

You will support and train employees on how to use the Global Travel Services products and services as well as manage queries received by the Global Travel Services mailbox and VIVA Engage page. The successful candidate will support the implementation of global travel services including, but not limited to, project mobilisations and new country mobilisations.

You will have ownership of category plans to drive volumes to preferred suppliers against contract targets and driving cost efficiencies across a portfolio of preferred suppliers as may change from time to time.

You will engage with stakeholder groups around the business on a regular basis to help drive operational improvements and build trust while working on continuous improvement for the overall global service.

Ensuring that the safety of our personnel is priority by ensuring that all Employees are given the relevant tools and information for travel.

Responsibilities

  • Supporting and signposting travelers / bookers / project managers with day-to-day operational travel & VISA queries.
  • Support for Aviation Safety queries.
  • Collaborating with key suppliers to resolve internal customer queries.
  • Ensure that all relevant documentation is up to date and easily accessible for travel stakeholders through various channels.
  • Ensure that all relevant documentation is up to date and easily accessible on GTS internal systems and document storage.
  • Project Support on key commercial projects including but not limited to travel and payment.

Qualifications

Knowledge, skills and experience:

  • TMC, Corporate Travel, Airline or Hotel experience required.
  • Microsoft products (Excel, PPT, Word, Teams & VIVA Engage).
  • Sound understanding of the corporate and offshore travel eco-systems.
  • Sound understanding of travel technologies.
  • Visa and Passport experience an advantage.

Personal attributes:

  • Communicates well with people at all levels.
  • Ability to build relationships with internal and external customers.
  • Ability to build relationships with the International projects.
  • Proven track record of being team player.
  • Proven track record of dealing with difficult situations.
  • Take ownership for personal development and career advancement.
  • Ability to travel.

About Us

Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people. www.woodplc.com
Diversity Statement 
We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

To apply for this job please visit ehif.fa.em2.oraclecloud.com.

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