Website Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
Guest Service Officer – Telecommunication
- Dubai – United Arab Emirates
- Full-time
- Job-Category: Rooms
- Job Type: Permanent
- Job Schedule: Full-Time
Company Description
“Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS”
Job Description
- Effectively manage all calls to the hotel as per company Brand Standards
- Consistently offer exceptional, friendly and engaging service
- To be constantly aware of the room situation and to strive to obtain maximum occupancy
- To attend to the hotel guest in all communication from inside and outside the hotel
- To be aware of the hotel’s security, fire and safety procedure
Qualifications
- Guest focused personality is essential; experience is an asset
- Prior experience working with Opera or a related system
- Strong interpersonal and problem-solving abilities
- Fluency in English; additional languages are a plus
To apply for this job please visit jobs.smartrecruiters.com.