Website Alshaya Group
Alshaya Group is a dynamic family-owned enterprise, first established in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya Group is one of the world’s leading brand franchise operators, offering an unparalleled choice of well-loved international brands to customers.
Help Desk Coordinator – Property – UAE
Job no: 3929085
Location: UAE
Dubai Head Office
Property
With a store portfolio of over 3,000 stores which grows year on year a career in our Property Division offers fast-paced, dynamic experience on an international level. The Division is spit in to Facilities Management, Real Estate and Project Management offering a diverse range of opportunity for dynamic individuals.
The Role:
The candidate filling this role would essentially be coordinating all maintenance Calls coming into the Facilities Maintenance Help Desk to ensure logging calls and coordinating issues with regional facilities team and maintenance contractor.
Qualifications & Requirements:
You will have/be:
2-3 years experience in Contact Centre
Arabic Speaker
Pleasant phone voice and demeanor
Outgoing and confident personality
Must have exceptional communication skills
Knowledge of Microsoft Office, including but not limited to Outlook and Excel
Ability to work with limited direction
Customer service attitude with excellent interaction skills
Excellent verbal and written communication skills
Detail oriented
Ability to multi-task in a fast paced office environment
Rotational Shifts
Alshaya Group’s portfolio extends across MENA, Russia, Turkey, and Europe, with thousands of stores, cafes, restaurants and leisure destinations, as well as a growing online and digital business.
Operating in multiple sectors including Fashion, Food, Health & Beauty, Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group colleagues are united by a commitment to delivering great customer service and brand experiences.
Fresh, modern, and relevant, Alshaya’s constantly evolving retail portfolio reflects the choices and lifestyle of its customers. From flagship stores and restaurants in prestige malls, to local coffee shops, drive-thrus and online, Alshaya Group brings customers the brands they love in the places they want to be.
Advertised: 26 Mar 2023 Arabian Standard Time
Application close: 25 Apr 2023 Arabian Standard Time
To apply for this job please visit jobsearch.alshaya.com.