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Housekeeping Supervisor at Holiday Inn Abu Dhabi
About Us
At Holiday Inn® Hotels & Resorts, our job is to bring the joy of travel to everyone. That’s where you come in. We look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one. When you’re part of the Holiday Inn Hotels & Resorts brand you’re more than just a job title.
Holiday Inn Abu Dhabi, is looking for an efficient and team-oriented Housekeeping Supervisor to join our dynamic team! Holiday Inn is the first of its brand in Abu Dhabi, featuring 203 modern and stylish rooms and a wide variety of food & beverage outlets. Indulge in a variety of International flavors at the Silk Route Café. For a lively night out, hit the Thirty 1st Bar & Lounge with amazing views of the Abu Dhabi skyline. Visit Hubbly Bubbly, our shisha café, for a traditional Arabic experience under the stars. For Sushi lovers, SushiSan offers sushi as it should. Stock Burger Co. is a new casual dining concept defined by a perfect and always appealing pairing: premium burgers, craft brew, and all, in addition to meeting rooms and banqueting facilities.
What’s the job?
Working as a Housekeeping Supervisor, you will ensure all team members are trained and maintain the IHG Way of Clean, you will manage the day-to-day team with the support of the Head Housekeeper. You’ll have ambition, talent, and some essential skills. We’re seeking someone passionate about creating great guest experiences for this vital role.
A little taste of your day-to-day
Every day is different, but you’ll mostly be:
Handle and assist in department training and orientation of all new hosts and regular training to Housekeeping team members to improve job performance, and meet guidelines and standards of service and operation.
Demonstrate to Housekeeping team members how to perform each task in the job description according to hotel service standards.
Maintain regular and effective communication with other departments to ensure the smooth operation of housekeeping functions.
Monitor daily arrivals according to occupancy report in coordination with the Laundry and Housekeeping management.
Supervise and inspect the work of Housekeeping team members ensuring a high standard of order, hygiene, sanitation, cleanliness, and aesthetic value throughout all service areas and assisting when necessary.
Upkeep Holiday Inn brand guidelines and standards of service and operation and strictly adhere to LQA standards and guest comments.
The above is intended to provide an overview of the role and responsibilities for a Housekeeping Supervisor at Holiday Inn Abu Dhabi. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.
What we need from you
The successful candidate must demonstrate that they can effectively work in a multi-tasking environment, be enthusiastic and positive, and have an excellent guest-handling manner. The successful candidate must have the required qualifications, technical skills, and experience in a similar role with proven results and includes the following:
High school diploma or equivalent and at least 2 years’ experience in a similar hotel operational setting. A hospitality diploma/degree from a recognized hospitality school is preferred.
Technical skills include MS Office – Word, Excel, PowerPoint, and Outlook. Also familiar with various hotel systems including POS, PMS, and CRM platforms. Have knowledge of IHG Way of Clean and its policies on room allocation etc.
You must meet the legal requirements to work in the UAE.
To apply for this job please visit careers.ihg.com.