On Location Services Agent

Customer Service Full Time Hospitality / Food & Restaurant
  • Customer Service
  • Full Time
  • Hospitality / Food & Restaurant
  • United Arab Emirates
  • Attractive Salary AED / Month
  • Salary: Attractive Salary
  • Minimum of 2 Years of Experience in 5 star hotel

Website Damac Properties

Since its inception in 2002, DAMAC Properties has grown into the Middle East’s leading luxury real estate developer for award-winning residential, commercial and leisure properties like DAMAC Hills, DAMAC Hills 2, DAMAC Lagoons, Cavalli Tower, AYKON City, Safa One and More.

On Location Services Agent

Functional Accountabilities

Comprehensive knowledge of the Hotel, including all departments, services and outlets

Managing of guest luggage storage

Ensure to be present and aware of all V.I.P / High profile guests checking-in, out and strategic focus on groups

Delivery of guest belongings and luggage

Assist door, driveway and lobby team in arrival process

Efficiently Manage email correspondence and telephone requests

Obtain guest preferences

Adhere to task list & step by steps for daily activities and chores

Management & maintenance of hotel flags

Management & maintenance of newspaper requests and inventory

Attend and present and meetings and briefings

Ensuring that he / she adheres to all hotel and company standards, Business conduct and ethics, policies and procedures including Health, Hygiene & Safety

Assisting other Rooms Division departments whenever needed as requested by Management

5. Qualifications and experience

Experience and Technical Knowledge


Previous concierge/guest relations experience in hospitality industry
Minimum of 2 Years of Experience in 5 star hotel

Basic hospitality and Guest Services knowledge
UAE experience
International experience/International travel



Secondary Education or equivalent

College Diploma in Hospitality Management
Hotel school graduate or Front Office Operations

To apply for this job please visit ejwe.fa.em2.oraclecloud.com.

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