Website Maersk
Increasing complexity in global supply chains is making them inefficient, vulnerable and unsustainable. At Maersk, our strategic vision is to become the Global Integrator, offering truly integrated logistics solutions that connect, protect and simplify our customers’ supply chains.
Order Processing Agent
Looking for a chance to work with tailor-made logistics in a global leader in container logistics?
If you also love talking to a wide array of people during the day – from customers, suppliers, and colleagues around the globe – then this is the job for you.
We offer
At Maersk, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become a truly end-to-end logistics service provider that can deliver intelligent solutions for customers around the world.
What are we looking for
We are looking for an Order Processing Agent – Inbound/Outbound who will own and manage the customer experience of small/mid-sized customers (Essential Services Customers). Takes on responsibility for the end to end
customer experience in compliance with all company procedures.
Key responsibilities
Manages the end-to-end shipment process in compliance with all company’s
procedures.
Customers engagement & management – Essential Services customers.
Owns all customer issues and facilitates their timely and effective resolution by engaging relevant internal stakeholders.
Who we are looking for
We are looking for professionals that possess excellent planning skills and can juggle different tasks at the same time without losing the bigger picture.
• Preferably with a background as freight forwarder and/or logistics supply chain role.
• Speak and write English effortlessly
• Proficiency in Arabic language is a plus
To apply for this job please visit maersk.wd3.myworkdayjobs.com.