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Engineering & Maintenance Full Time
  • Engineering & Maintenance
  • Full Time
  • Abu Dhabi - United Arab Emirates
  • Attractive Salary AED / Month
  • Salary: Attractive Salary
  • 3 to 5 years of experience in customer service

Website TechnipFMC

TechnipFMC is a leading technology provider to the traditional and new energies industry; delivering fully integrated projects, products, and services. With our proprietary technologies and comprehensive solutions, we are transforming our clients’ project economics, helping them unlock new possibilities to develop energy resources while reducing carbon intensity and supporting their energy transition ambitions.

TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You’ll be joining a culture that values curiosity, expertise, and ideas as well as diversity, inclusion, and authenticity. Bring your unique energy to our team of more than 20,000 people worldwide, and discover a rewarding, fulfilling, and varied career that you can take in anywhere you want to go.

Job Purpose

Performs the administration of MMR, IMR, Recert, Refurbishment projects, with autonomy. Monitors and schedules the flow of materials, components, assemblies, and inventory. Performs analyses and addresses problems in an effort to keep system data accuracy high, excess inventory minimized, and service execution on schedule.

Job Description

  • Conducts planning and responsible for execution of MMR, IMR, and Refurbishment of customer and company owned assets from quote to cash
  • Communicates the technical scope of work to the appropriate party in order to facilitate execution of the service job.
  • Manages entry and releases of sales and service orders in order to meet customer demands
  • Recommends the sources of the components (to make or to buy) per current operation sourcing strategy and enters into the system
  • Maintains and updates the execution plan for projects.
  • Monitors the flow of equipment through the service process, establishes and maintains KPI’s and performance metrics for throughput
  • Generally, assists service team in prioritization efforts
  • Analyses supply and demand of inventory and long-lead parts and takes corrective actions as needed to alleviate schedule impacts or excess inventory
  • Recommends improvements to the current working methods, process, and procedures
  • Works autonomously in day to day tasks
  • Monitors the flow of inventory throughout projects
  • Proposes and recommends modification to current methods and procedures

You are meant for this job if:

  • Technical Diploma, Bachelors Degree or equivalent experience
  • Minimum 1-3 years’ experience with surface wellhead or other pressure control equipment in the Oil & Gas industry, preferably with field service experience
  • Knowledge of API Q1/Q2 and TechnipFMC processes and specifications
  • Excellent interpersonal, negotiating, writing and presentation skills.  Good English essential, Arabic an advantage
  • Excellent problem-solving skills to coordinate resources to meet customer requirements within a team environment
  • Competent in business systems including Microsoft Office Suite, SAP, ServiceMax, InteServ
  • 3 to 5 years of experience in customer service
  • Customer service focused with commitment and sense of urgency to ensure customer success

Being a global leader in the energy industry requires an inclusive and diverse environment. TechnipFMC promotes diversity, equity, and inclusion by ensuring equal opportunities to all ages, races, ethnicities, religions, sexual orientations, gender expressions, disabilities, or all other pluralities. We celebrate who you are and what you bring. Every voice matters and we encourage you to add to our culture.

TechnipFMC respects the rights and dignity of those it works with and promotes adherence to internationally recognized human rights principles for those in its value chain.

Learn more about TechnipFMC and find other open positions by visiting our Career Page.

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