Website CyberArk
CyberArk is an information security company focused on privileged account security. The company's technology is deployed worldwide – primarily in the financial services, energy, retail and healthcare markets. As of September 2014, CyberArk had nearly 1,600 customers, including over 30 of the Fortune 100 and approximately 15% of the Global 2000.In June 2014, CyberArk filed with the Securities and Exchange Commission (SEC) for an IPO, listing revenues of $66.2 million for 2013.
Security Services Manager – Middle East and Africa
United Arab Emirates, Dubai
About CyberArk:
CyberArk (NASDAQ: CYBR ) is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads, and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit https://www.cyberark.com , read the CyberArk blogs, or follow on Twitter via @CyberArk, LinkedIn, or Facebook
Job Description
CyberArk is looking for a Security Services Manager- Middle East and Africa based in UAE. In this role you will play a key role in driving the Business Transformation and Services revenue expansion, by ensuring the engagement, success, retention and growth of CyberArk Customers.
This role will report to a Senior Manager of Security Services and will work closely with the Sales, Solution Engineering and Customer Success teams.
Responsibilities:
- Leading high-quality and successful delivery of all Security Services engagements and acts as the point of escalation for the team, providing necessary guidance on all issues that might arise
- Provide CyberArk expert technical services to enterprise customers, while optimizing technical delivery methodology and delivery model for customers
- Present CyberArk’s Security Services value proposition effectively and proactively seek out new security services opportunities. Participate in sales activities, Drive adoption including positioning technical services, scoping, solutioning, estimating and proposing
- Collaborate with other teams/divisions, regional delivery partners, strengthen relationships, and identify incremental business opportunities
- Overview the workload of the Security Services Team by ensuring adequate service delivery coverage in all situations
- Contribute to the expansion of services within the region
- Communicate all processes and best practices and learnings gained to/from the field
- Actively participate in wider leadership projects and initiatives
- Respond to requests from both internal and external customers/clients
Requirements:
- 5 or more years of experience working in a customer-facing technical role/ Project manager
- Experience managing complex delivery projects to meet customers’ objectives
- Experience with the following technologies: IDM, SSO, SIEM, Application Servers, Authentication Products, and Ticketing Systems
- Experience with Cloud Services – AWS, Google, Azure
- Experience working with Salesforce, Financial force, Gainsight
- Strong verbal and written communication skills
- MIS/Computer Science Degree or equivalent experience is an advantage
- Fluent Arabic and English
To apply for this job please visit careers.cyberark.com.