Website DHL Express
DHL Express is a division of the German logistics company Deutsche Post providing international express mail services. Deutsche Post is the world's largest logistics company operating around the world. DHL is a world market leader in sea and air mail.
Warehouse Operations Coordinator
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. DHL Express UAE is the recognized market leader in Express logistics and an Employer of Choice – ranked consistently as Great Place To Work in the UAE for 6 consecutive years, with a 2019 global ranking at #4!
To learn more about our culture, motivated people and our purpose, please visit https://careers.dhl.com/global/en
ABOUT THE ROLE
- Act as an ambassador for DHL at all times and attend to customer needs in a professional friendly and courteous manner
- Ensure that a high level of professional rapport is developed and maintained with all customers
- Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required
- Assist the supervisor in administrative tasks and in personnel related activities within his
- location, including performance feedback and training
- Contribute to the warehouse productivity
- Ensures that the warehouse is at all times clean and tidy and that all equipment is maintained and in working order
- Ensures that any discrepancies (quality/quantity) are highlighted correctly and in a timely manner to the supplier and the customer
- Ensure that quality of incoming goods conforms to specification and the accompanying paperwork
- Ensure that the receiving and stock up of the incoming items is executed within the time limits and specification of the customers
- Updates the logistics application system in a timely and accurate manner
- Fulfils customers orders released on to the warehouse in a timely and accurate manner in accordance with customer specifications
- Where required routes material through the value added services area
- Verifies the accuracy and the quality of the picking/packing before final pack
- Prepares all paperwork for shipping liases with chosen transport company to ensure delivery goals are met
- Updates both the logistics application system and the shipment processing system on a timely and accurate basis. Makes special arrangements where necessary for fast track or out of hour’s shipments
- Responsible for the organization of the warehouse operations within his location
- including evaluation, improvement, quality and measurement of quality of material handling storage ad flow following policies and procedures, and in accordance with the goals and objectives of the department
- Carries out physical stock checks in conformance with customers requirements, and
- is accountable for discrepancies.
- Ensures proper safety security measures
To be a successful Warehouse Operations Coordinator, you should have at least minimum 2 years of experience in DHL Express Logistics & Supply Chain operations with thorough knowledge of Warehouse Management Systems in use. To have profound understanding of Customers business requirements with the ability to build professional relations with internal and external customers.
Fundamentals for the role Physical fitness, Positive attitude, Fluency in written & spoken English, Flexibility, commitment , team player and Excellent organizational skills with attention to details.
Posting Legal Entity DHL Worldwide Express (Dubai) LLC
To apply for this job please visit dhlexpress.taleo.net.